Technical
App Performance Issues
App Performance Issues
GapFix is built to feel fast on any iPhone or iPad running iOS 18.5 or later. If the app feels slow, stutters, or closes unexpectedly, work through the steps below in order — most issues clear up in the first few.
Common symptoms
- The app takes a long time to open or to switch between tabs
- Scrolling or animations feel sluggish
- The app closes unexpectedly mid-lesson
Quick fixes first
- Force close GapFix (swipe up from the bottom of the screen, pause, then swipe the app away) and reopen it.
- Restart your iPhone or iPad. This clears temporary memory problems more often than any other step.
- Check your free storage. When a device is nearly full, every app slows down — free up some space and try again.
- Turn off Low Power Mode if it's on. iOS deliberately slows background work to save battery, and that can make apps feel laggy.
Keep everything up to date
- Update iOS. GapFix requires iOS 18.5 or later, and Apple's own performance fixes help too.
- Update GapFix. Open the App Store, check for a pending GapFix update, and install it. We ship performance improvements regularly, so running the current version matters.
If it's still slow: reinstall
Reinstalling gives GapFix a completely fresh start.
Before you delete the app: if you're signed in (Apple, Google, LinkedIn, or email), your plan, streaks, XP, and progress are synced to your account and come straight back when you sign in again. If you've been using GapFix anonymously — no account yet — add an account first so your progress is synced before the app leaves your device.
- Delete GapFix from your device.
- Reinstall it from the App Store.
- Open the app and sign in — your progress syncs back down.
Crashes that keep happening
If GapFix still crashes after a restart and a reinstall, we want to know about it. Email help@gapfix.app with:
- Your device model and iOS version
- What you were doing when it crashed
- Roughly when the problem started (after an app update, an iOS update, or out of nowhere)
- A screenshot or screen recording, if you have one
We read every report, and reports like this genuinely shape what gets fixed next.
Keeping GapFix fast
- Keep iOS and GapFix updated
- Leave your device some breathing room on storage
- Restart your device now and then — it helps every app, not just ours
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